An airline produces a vast amount of data before, during, and after a flight, which are all imported from different sources and stored in different locations. Their presentation – usually in different formats – lack uniformity, making the extraction of meaningful insights and targeted decision-making more difficult.
Our methodology enables us to detect and collect data from various sources, both corporate and external (from database exports to excel files). These data, which most times are unstructured, are being normalized, combined, and then visualized into dynamic live charts, maps, and graphics. The information is then uniformly shared throughout the airline, from a specialized project owner to the upper management, creating a single point of information and collaboration.
Using state of the art technologies, we design and implement dashboards and reports of compiled information, which allow us to present the airline organization with an integrated picture of Operations, Customer Experience, and Services.
Moreover, each report and dashboard can be easily parameterized to accommodate the business needs of each user, giving them access to critical insights.
Business Intelligence can assist an airline in making data-driven decisions in every step, from planning to executing and, finally, evaluating their strategy by achieving specific goals:
- Faster and seamless decision making, through Dynamic Data Visualization
- New products and services offering, through visual customer insights analysis
- Services Efficiency Culture: Analytics encourage an airline’s culture of efficiency and teamwork, where employees can share their insights seamlessly in the decision-making process
- Cost reduction: Bring significant cost advantages when it comes to storing large amounts of data
We offer airlines useful insight into critical business issues through dynamic dashboards and analytics. Through consulting, we discover their needs in terms of information, we gather all relevant data and provide them with visualized analytics helping them to make data-driven decisions. Below, we list some of the KPIs of some of our reports.
- Partner’s Marketing Flights Revenue Contribution VS Total (Company) Revenue
- Airline’s Marketing Flights Revenue Contribution VS Total (Company) Revenue
- Codeshare Revenue Trendlines
- General information on flights for selected year & month(s)
- Performance on 0′, 5′, 15′ VS Previous Period
- On-time Performance Trendline VS Previous Period (various selectors, i.e. fleet type)
- Region Performance
- Stations Ranking Visualization on map
- Top/Bottom 10 Station Performance & Ranking
- Punctuality & Baggage Delivery
- MQR Variance & by Month
- Safety Reports & Baggage Irregularities
- Performance Total per Region
- Region Stations Ranking
- Generic Information (total for selected year)
- Files & Bags Ratio
- Incidents Reason Ration
- Ratios Visualization on map (with variation from Red-high to Green-low)
- Files/Bags Ratios per Region & Month
- Incident Category Analysis
- Ratio by Reason of Incident Code of Mishandling
- Files/Bags Ratios per Region & Month
- Incident Category Analysis
- Ratio by Reason of Incident Code of Mishandling